Naslov
Soba 2101-1, št. 8, Chengyi North Street, Torch High-tech Zone Software Park Faza III
Od prvega do petega leta brezplačne garancije, ki vključuje: brezplačno obdelavo na daljavo, brezplačno vzdrževanje na kraju samem (samo na nekaterih območjih), brezplačno zamenjavo dodatne opreme, brezplačno zamenjavo stroja, poseben način, določen s sodbo EITAI.
Šesto leto do desetega leta brezplačne obdelave na daljavo, brezplačna tehnična podpora na daljavo; uporabnik lahko izbere plačano vzdrževanje na kraju samem (samo na nekaterih območjih), plačano zamenjavo dodatne opreme itd., EITAI v garancijskem obdobju ni mogoče zavrniti.
1. Garancija začne veljati dva meseca po tovarniški odpremi izdelka ali po namestitvi in uporabi, kar nastopi prej.
2. If the product or part of the product is replaced or repaired in accordance with this warranty, the balance of the original warranty period shall apply. The replaced product or part of the product does not provide a new warranty obligation.
3. Matching information to be submitted for warranty:
3.1 SN photos;
3.2 Detailed photos/videos of the system installed provided by the customer;
1Eitai(Xiamen) New Energy Technology Co., Ltd.
3.3 Photographs/videos of specific circuit electric gates provided by the customer;
3.4 Inverter WIFI account number and password or battery WIFI account machine password (limited to customers with installations);
3.5 Customer's problem description.
4. In order to avoid the emergence of inferior products in the market, if there is a replacement of parts or the whole machine, the user is obliged to return the replaced parts or the whole machine to EITAI (the specific process according to the instructions of EITAI's technical staff).
Soba 2101-1, št. 8, Chengyi North Street, Torch High-tech Zone Software Park Faza III